Shipping Policy

Overview
At Mona Routes, we are committed to delivering your orders safely and efficiently, no matter where you are in the world. Our team works with trusted logistics partners to ensure that each package is handled with care and reaches you in excellent condition. Whether you’re ordering camping gear, fishing equipment, luggage, or tech accessories, you can trust that your products are packed securely and shipped with attention to detail.

Order Processing
All orders placed on our website are processed as soon as they are confirmed. You will receive a confirmation email with your order details once your order is successfully placed. After your order is prepared for shipment, you will receive another update with relevant delivery details. Please ensure that your shipping information is accurate at checkout to avoid delays or delivery issues.

Cash on Delivery
We exclusively offer cash-on-delivery (COD) as our payment method. This means you will pay for your order when it arrives at your doorstep. Please ensure someone is available at the delivery address to receive and pay for the order in cash. Failure to accept or pay for the order upon delivery may affect your ability to place future orders with us.

Order Tracking
Once your order is dispatched, you may receive tracking information from our delivery partner, if available. This allows you to follow your package from our facility to your delivery location. For any questions regarding tracking or delivery updates, you may contact our customer support at [email protected].

Delivery Areas
Mona Routes proudly serves customers worldwide. We deliver to a wide range of countries and regions, ensuring that adventurers and travelers everywhere can access our high-quality camping, fishing, travel, and tech essentials.

Customer Support
If you have any questions or concerns about your shipment, feel free to reach out to us. Our support team is ready to assist with order status, delivery coordination, and any issues that may arise during shipping.

Contact Us
For all shipping-related inquiries, please contact [email protected].